Refund policy

Return & Refund Policy

Last Updated: 15-07-2026

At Aura Belts, we take pride in delivering premium-quality leather belts. If you're not completely satisfied with your purchase, we're here to help.

90-Day Warranty

All Aura Belts are covered by a 90-Day Limited Warranty from the date of delivery against manufacturing defects in materials or workmanship.

What Our Warranty Covers

Our warranty includes:

Manufacturing defects
Stitching defects
Buckle mechanism defects
Faulty hardware or fittings
Defects present upon delivery

If your product qualifies, we will repair, replace, or refund it at our discretion.

What Is Not Covered

The warranty does not cover:

Normal wear and tear
Scratches or scuffs from regular use
Damage caused by misuse, accidents, or improper care
Cuts, burns, or exposure to sharp objects
Water or chemical damage
Color fading caused by excessive sunlight or improper storage
Products modified or repaired by unauthorized persons

Return Eligibility

You may request a return if:

You received the wrong product.
You received a damaged or defective product.
The product is unused and returned in its original packaging (for non-defective returns).
Your request is made within 7 days of receiving the order for change-of-mind returns (if you choose to offer them).

How to Request a Warranty Claim or Return

Contact our customer support.
Provide your order number.
Share clear photos or a short video showing the issue.
Our team will review your request within 2–3 business days.
If approved, you'll receive return instructions.

Refund Process

Once your returned item is received and inspected:

Approved refunds are processed within 5–10 business days.
Refunds are issued to the original payment method where applicable.
For Cash on Delivery (COD) orders, refunds will be made via bank transfer or another mutually agreed payment method.

Exchange Policy

We offer exchanges for:

Manufacturing defects covered under warranty
Incorrect item shipped
Size issues (if the belt is unused and returned in original condition within the eligible return period)

Exchanges are subject to product availability.

Shipping Costs

If the return is due to our mistake or a manufacturing defect, Aura Belts will cover the return shipping costs.
For returns requested for reasons other than product defects, customers may be responsible for return shipping charges.